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Privacy Policy

A legal disclaimer. Last Update: November 1, 2026

Cuitla Professional Services operates the site (cleaning.cuitlaproservices.com) to provide services including ().

Cuitla Professional Services is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the client, understand what private information we collect and how your information is used.

Information We Collect

We collect the following types of information

  • Full Name

  • Address

  • Phone Number

  • Email Address

  • Payment/Billing Information

  • Billing Address

  • House or Office Layouts

  • Entry Instructions (Including Door Entry Codes)

  • Security Alarm System Codes

  • Key/Lockbox Locations

  • Special Cleaning Instructions

  • IP Address

  • Device Identifiers

  • Web Browser Cookies (Turned On By Default)

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You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and billing address, or ship goods without your name and mailing address.

How We Use Your Information

We use the information to collect the following:

  • Deliver, Schedule, and Manage Your Cleaning Services

  • Process Payments, Send Invoices, and Handle Billing Inquiries

  • Communicate with you regarding appointments, reminders, updates, or customer service

  • Ensure the physical security of your property (such as handling alarm codes and/or accessing keys responsibly)

  • Improve Our Website, Marketing Efforts, and Customer Experience

  • Comply With Legal Obligations

How We Share Your Information

We DO NOT sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third parties that help us run our business (ex., booking/scheduling software [Square Appointments], payment gateways, or email marketing platforms) under strict confidentiality agreements.

  • Assigned Cleaners/Employees: Only the minimum necessary details (such as your address, entry instructions, and cleaning checklist) are shared with the specific staff member or cleaning crew assigned to your home or office.

  • Legal Requirements: If required by law, court order, or government regulation, or to protect our rights, safety, or property.

How We Protect Your Data

We implement reasonable administrative, technical, and physical security measures to protect your personal data:

  • Sensitive data such as alarm codes and access keys are restricted to authorized personnel only

  • Digital client files and scheduling software are password-protected

  • Note: No method of transmission over the internet or electronic stage is 100% secure, and we cannot guarantee absolute security

Your Privacy Choices & Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Marketing Opt-Out: You can opt out of promotional emails or SMS notifications at any time by replying "STOP" to a text or clicking the "Unsubscribe" link in our emails

  • Access, Correction, or Deletion: You can request to view, update, or delete the personal information we hold about you by contacting us directly.

Childern's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. This is illegal at the state and federal level.

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We will not share any data (e.g., Name, Age, Sex, School Level, School Name) with anyone outside the parents' or guardians' address.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

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Business Name: Cutila Cleaning Services

Email Address: info@cleaning.cuitlaproservices.com

Phone Number: +1 (803) 271-8737

Mailing Address: PO BOX 202, Newberry, SC 29108

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